Responsible for opening the office and providing front desk coverage
Checks clients in and out to include scheduling & cancelling appointments
Addresses & collects copayments and balances
Answers multi line phone system and relays messages to appropriate parties
Prints schedules for following day and verifies insurances for all incoming clients
Updates CMHC with all insurance changes
Checks authorization status for all clients and notifies clinician and office manager re: clients who need new auth
Calls all clients to confirm appointments
Notifies clinicians of their next day schedules by their preferred methods
Retrieves messages from Med Line, fills out appropriate paperwork and contacts MD with necessary information for refill requests
Schedules Psychiatric Evaluations for MDs
Assists in developing and maintaining program policies, procedures and protocols.
Serves as an in-office point person to facilitate communication with staff
Implements & coordinates all Safety Inspections and Protocols in licensing with COA
Manages Food Pantry
Enter SALs into CMHC
Assists with program specific duties in coordination with Office Manager
Compiles and maintains department meeting minutes.
Provide backup when needed at Providence office location.
Other duties as assigned.
QUALIFICATIONS: Bachelors level education or equivalent experience. Outstanding communication skills: written, verbal and presentation skills required. Excellent computer skills, to include: Microsoft Word, Excel, Access, and Outlook is required. Ability to travel to various locations if necessary; possession of a valid drivers license, reliable transportation and proof of auto insurance is required.
CONTINUING EDUCATION REQUIREMENTS
Participation in semi-annual and annual employee performance review process, including development and review of professional/program goals and objectives
This position would work at both locations North Kingstown and Providence on a rotational basis. The days are M-Thurs. Every other Friday and Every other Saturday
- Location: North Kingstown & Providence
- Compensation: DOE, medical, dental, vision, 401K, paid time off, holidays, life insurance, long-term disability
- This is at a non-profit organization.
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.