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favorite this post Call Center- Merchant Finance Specialist (Cranston) hide this posting unhide

compensation: Please Apply for Rate
employment type: contract

Interview Date 07/24
Start Date 08/20

** Please send an updated resume if you are interested in applying **

Hours: Start work either at 10:30 AM or 3:30 PM. Must be willing to work either Sat/Sun every week.

Training is provided. We are seeking people who have good customer service skills and are comfortable working in a call center environment.

This department handles incoming calls in regards to Merchant financing loans, this contract will be throughout the peak processing time period for this dept. The contractor will be responsible to take incoming calls on application status. This position will require someone who can problem solve, troubleshoot, and think through a problem. Selected contractors will be responsible for providing a differentiated experience on a variety of incoming calls related to Merchant Financing. These detail oriented representatives will be required to exceed customer service goals, multitask and prioritize their daily workload while staying on the lookout for first call resolution. Required Skills: Customer Service Experience Ability to use Outlook email, Financial or Banking is a plus. Previous Call Center experience is also a plus. This position is within a call center with call volume between 50-70 calls per day. Candidates must have excellent communication skills and be able to work in a fast paced environment. Other characteristics include: *Desire to meet and exceed customer service objectives/goals *Ability to articulate what we have to offer our existing or potential customers *Confidence and conviction in our product to advise clients on financial resolutions to meet their needs *Positive attitude and high energy level *A "Can-do Attitude " and has the ability to think "Outside the Box ".*Team player; able to work with minimal supervision *Ability to learn and share new concepts quickly
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6641307993

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